IT Support & Managed Services

Services Offered

Comprehensive IT support and managed services to keep your operations running smoothly. From help desk and infrastructure management to cybersecurity and compliance, I provide reliable, proactive IT services tailored to your organisation.

Help Desk Support

24/7 remote and on-site technical support for end-users.

Troubleshooting hardware, software, and network issues.

IT Infrastructure Management

Monitoring and maintaining servers, networks, and workstations.

Regular updates, patches, and performance optimization.

Cybersecurity Services

Implementation of firewalls, antivirus, and intrusion detection systems.

Security audits, vulnerability assessments, and employee training.

Data Backup & Disaster Recovery

Automated data backup solutions and off-site storage.

Disaster recovery planning and execution.

Cloud Services Management

Migration to cloud platforms (AWS, Azure, Google Cloud).

Management of cloud resources and cost optimization.

Software Deployment & Management

Installation and configuration of business applications.

License management and software updates.

IT Consulting & Strategy

IT strategy development aligned with business goals.

Technology assessments and roadmap planning.

Vendor & Asset Management

Coordination with third-party vendors and service providers; contract negotiation and performance monitoring.

Inventory tracking of hardware and software assets and lifecycle management from procurement to disposal.

Compliance & Regulatory Support

Assistance with industry-specific compliance requirements (e.g., GDPR, HIPAA).

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